A transition such as updating your management system to conform to the ISO/IEC 17025:2017 standard requires planning.
Successful transitions have the following characteristics:
- a plan is put in place
- the change/transition is promoted or championed within the organization
- roles are clarified, including having responsibilities assigned
- the scope and objectives of the transition are clear
- all stakeholders are involved
A transition plan typically includes the following items:
- a description of the specific actions that will be taken
- the assignment of responsibilities, including who is leading the transition, plus any other critical responsibilities
- identification of the stakeholders (all the people affected by the change, and/or who will need to provide input into the decisions)
- identification of critical timelines
- a communication plan
- a training plan
Some principles to keep in mind:
- the plan should be transparent - information should be available to the stakeholders about what is planned, the progress, etc.
- all information about the changes should be available at implementation
- the transition period should be compatible with the needs of the interested parties and the resources
- the plan should be implemented by those involved
- communication needs to be ongoing
CALA is providing resources to support your lab's transition to the new standard. These are available at http://cala.ca/17025_2017.html. This website will be updated as more information is available.
For more details on the training available on the revised ISO/IEC 17025 standard, see Courses on ISO/IEC 17025:2017