Webinar recording - How to Manage Difficult Conversations

Member price: $85
Non-member price: $100

Difficult conversations at work can take many forms. It can be telling a client you can’t meet an agreed deadline, talking to a co-worker about inappropriate behaviour, or giving feedback on poor performance. Dealing with difficult conversations can feel like tiptoeing through a minefield.

 This webinar covers the skills needed to prepare for and conduct difficult conversations.

Your purchase of a webinar recording gives you and your laboratory access to the recording for 30 days.